Who We Are

Springhill Church
House of Abundant Life
Website: springhillchurch.ca

Information We Collect

When you contact us, submit an inquiry, register for an event, request prayer or support, volunteer, participate in a ministry, or make a donation, we may collect information such as your name, address, telephone number, email address, and any information you voluntarily provide.

This information allows us to respond accurately, provide requested support, process registrations, communicate about church activities, maintain appropriate records, and meet applicable operational or legal requirements.

Our website may also use analytics tools to collect non-identifying information such as browser type, device information, pages visited, and general location. This information helps us understand website usage and improve performance, accessibility, and user experience. Website connections are protected using SSL encryption.

How We Use Your Information

• Respond to inquiries, prayer requests, and requests for support
• Process event, program, volunteer, or ministry registrations
• Provide information about services, events, ministries, and church activities
• Process donations and maintain appropriate financial records
• Prepare eligible donation receipts where applicable
• Coordinate volunteers, ministry teams, and community programs
• Improve website performance, accessibility, security, and user experience
• Share optional church updates or announcements with consent
• Protect the security and integrity of our website and services

Springhill Church does not sell, rent, or trade personal information. Information is shared only with authorized team members or trusted service providers when reasonably necessary to operate the website, support church activities, process donations, deliver requested services, or comply with legal obligations.

Ministry Participation

Participation in church services, ministries, programs, volunteer opportunities, outreach initiatives, and community activities is voluntary.

Information collected for participation is used only for appropriate ministry administration, communication, scheduling, safety, pastoral support, volunteer coordination, and related church operations.

We ask participants to provide only the information reasonably necessary for the activity or support being requested.

Cookies & Site Functionality

Cookies may be used to support website functionality, session management, accessibility preferences, embedded services, analytics, form operation, and performance tracking.

Cookies used directly by Springhill Church are not intended to store sensitive personal information. Some third-party services may use their own cookies according to their respective privacy policies.

You may adjust cookie permissions through your browser settings. Disabling certain cookies may affect some website features or embedded services.

Embedded Content

Some pages may include embedded content such as videos, maps, images, calendars, forms, social-media content, livestreams, or donation tools. Embedded content may behave in the same way as if you visited the source website directly.

These third-party services may collect data, use cookies, or monitor your interaction according to their own terms and privacy policies. Springhill Church does not control the privacy practices of external websites or service providers.

Donations & Payment Information

Donations may be completed through external banking, text-message, e-transfer, or payment-processing services. Payment and banking information submitted directly to those services is processed according to their security practices and privacy policies.

Springhill Church may retain limited donation information where required for administration, accounting, donor communication, record keeping, or the preparation of eligible tax receipts.

Springhill Church does not request that visitors submit sensitive banking passwords or account-access credentials through the website.

Digital Communications

Springhill Church may communicate with visitors, members, volunteers, donors, and ministry participants through email, telephone calls, text messages, social media, or website notifications.

These communications may include service announcements, event reminders, ministry updates, volunteer information, donation confirmations, prayer-support communications, and community news.

Service-related messages may be sent when they are connected with an inquiry, registration, donation, volunteer request, ministry activity, or request for support.

Optional newsletters, announcements, or promotional communications will be sent where appropriate consent has been provided. You may unsubscribe from optional communications using the instructions provided in the message or by contacting us.

Photography & Media

Photos, videos, livestreams, and recordings may occasionally be captured during church services, events, community programs, outreach activities, and special gatherings.

These materials may be used for ministry communications, website content, social media, promotional materials, livestreams, and historical records.

Where appropriate, additional permission may be requested before prominently identifying or featuring an individual, particularly when children or young people are involved.

Anyone with concerns about photography, recording, or media participation is encouraged to speak with a church leader or contact the church directly.

Protection of Children & Youth

Springhill Church serves children, youth, adults, and families. We take additional care when personal information relates to a child or young person.

Where appropriate, we may request the consent of a parent or legal guardian before collecting or using information connected with a child’s participation in church programs, events, communications, photography, or support services.

Children and young people should not submit sensitive personal information through the website without the knowledge and guidance of a parent, guardian, or trusted adult.

Safeguarding & Community Care

Springhill Church is committed to creating a safe, respectful, and welcoming environment for children, youth, adults, seniors, volunteers, visitors, and families.

We strive to maintain appropriate safeguarding, supervision, and privacy practices within our ministries, programs, services, and community activities while respecting the dignity of every person.

Information connected with pastoral care, prayer, counselling, or personal support is handled with discretion. Confidentiality may be limited where disclosure is required to protect an individual, respond to a serious safety concern, or meet a legal obligation.

Accessibility Commitment

Springhill Church is committed to making its website and digital resources accessible, understandable, and usable for as many visitors as reasonably possible.

We continue to improve readability, keyboard access, focus states, image descriptions, heading structure, colour contrast, responsive layouts, and form usability as the website develops.

If you experience difficulty accessing content, completing a form, or using a website feature, please contact us. We will make reasonable efforts to provide the information or assistance in another suitable format.

Website Usage

This website is provided for informational, ministry, educational, worship, communication, and community purposes.

Visitors agree to use the website, forms, event tools, donation features, and communication systems respectfully and lawfully.

Visitors must not attempt to interfere with website operations, gain unauthorized access to systems or accounts, transmit harmful code, submit misleading information, misuse contact forms, or use website content in a way that harms Springhill Church or others.

We may restrict access to website features when necessary to protect security, privacy, website availability, or the safety of users.

Information Accuracy & Availability

We make reasonable efforts to keep service times, event details, ministry information, contact details, and website content accurate and current.

Information may occasionally change without immediate notice. Events, programs, schedules, locations, and website features may be modified, postponed, or unavailable.

Visitors should contact Springhill Church directly when confirmation of time-sensitive information is important.

Data Retention

Information submitted through our website is retained only for as long as reasonably necessary to support inquiries, registrations, ministry participation, donations, pastoral or community support, record keeping, security, and operational continuity.

Certain information may be retained longer where required for legal, financial, safeguarding, insurance, tax, or regulatory purposes.

When information is no longer reasonably required, it may be deleted, anonymized, or securely archived according to the needs of the church.

Your Privacy Rights

You may contact us to request access to the personal information we hold about you, ask for inaccurate information to be corrected, or request deletion where applicable.

We may need to verify your identity before completing a privacy request. Some records may need to be retained when required for legal, security, financial, safeguarding, insurance, or operational purposes.

You may also withdraw consent for optional communications or certain uses of information, subject to reasonable operational or legal limitations.

Security Measures

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Safeguards may include secure website connections, limited access, account protections, software maintenance, trusted service providers, and responsible information-handling practices.

While no website or electronic system can be guaranteed completely secure, Springhill Church takes reasonable steps to protect the information entrusted to us.

External Links

Our website may include links to external websites, social-media platforms, maps, payment services, community organizations, or other resources.

Springhill Church is not responsible for the content, security, availability, or privacy practices of external websites. Visitors should review the terms and privacy policies of those services before submitting personal information.

Copyright & Website Content

Unless otherwise stated, original content published on this website is the property of Springhill Church and is protected under applicable copyright laws.

This may include written content, ministry resources, original photography, graphics, branding, videos, recordings, downloadable materials, and website design elements.

Unauthorized reproduction, republication, distribution, modification, or commercial use is prohibited without prior written permission. Third-party materials remain the property of their respective owners.

Policy Updates

These policies may be updated periodically to reflect changes in our website, ministries, programs, technology, service providers, communication practices, or applicable requirements.

Updated wording will be published on this page. We encourage visitors to review this page periodically to remain informed about our current practices.

Contact Us

Contact Springhill Church if you have questions about these policies, the information we hold, website accessibility, safeguarding, photography, communications, or our privacy practices.

• Visit our About Springhill Church page
• Submit a General Inquiry
• Email info@springhillchurch.ca